Refund policy

Returns and Exchanges:

Return Policy: We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may return unworn, unwashed, and undamaged items within 60 days of delivery for a refund or exchange. Please note that certain items such as swimwear, underwear, and personalized/customized items are not eligible for return unless they are defective or damaged upon arrival.

Return Process:

To initiate a return or exchange, please contact our customer service team with your order number and the reason for return/exchange. Once your return request is approved, we will provide you with a return shipping label. Please securely package the items and affix the return label to the package before dropping it off at your nearest shipping carrier.

Refund Processing:

Refunds will be issued to the original form of payment within 7-10 business days of receiving the returned items. Please note that shipping fees are non-refundable, and a restocking fee may be applied for certain returns.

Exchange Process:

If you wish to exchange an item for a different size, color, or style, please indicate your preference when contacting our customer service team. Exchanges are subject to product availability. If the desired item is out of stock, we will issue a refund for the returned item.

Defective or Damaged Items: If you receive a defective or damaged item, please contact us immediately with photos of the product and packaging. We will arrange for a replacement or refund at no additional cost to you.

If you have any questions or concerns regarding our shipping and returns policy, please don't hesitate to contact our customer service team at info@whitehippogolf.com. We are here to assist you and ensure that your shopping experience with us is enjoyable and hassle-free.